Company Policies

Shipping

• All orders are processed within 2-3 business days. Orders are not
  shipped or delivered on weekends or holidays. If we are
  experiencing a high volume of orders, shipments may be delayed
  by a few days. Please allow additional days for transit. Orders
  received after 5pm will be processed the next business day.
• All orders are shipped USPS Priority Mail Flat Rate 1-3 business days with
  tracking and $100 insurance. (*Extra insurance may be added for an additional fee,
  please note in checkout. Large orders requiring oversize or
  multiple packages may result in additional shipping charges.
  Customer will be notified of these charges when order is
  confirmed.)
• USA shipping only.
• Tracking numbers will be sent via email that was provided at the
  time of order.
• NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE
  

Returns

Thank you for your purchase. We hope you are very happy with your
purchase. At this time, “ALL SALES ARE FINAL” unless your purchase has
been damaged in shipping. You may return it to us for replacement or
store credit. Please see below for more information on damaged
returns.

Damaged Merchandise

In the event that your order arrives damaged in any way, please email
us as soon as possible at cocoabonjewels@info.com with your order
number and photo of the item condition. We address these on a case by
case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please do not hesitate to contact us
at cocoabonjewels@info.com
*All damaged returns must be postmarked within 10 days after delivery.

Send returns to:
Cocoabons’ Jewels
P.O. Box 432
Perry Hall, Maryland 21128-0432

Disclosure: Due to peak periods shipping could be delayed.